“IWS have proved an integral part of our support system, providing our franchise partners with the tools necessary to manage these critical areas [Rostering, Payroll & Bookkeeping] correctly whilst giving us, as the franchisor, peace of mind that our brand is protected and geared to scale”
(CFO, Zambrero Group)
Zambrero Case Study
Zambrero, the quick service Mexican restaurant franchise with a humanitarian focus, has grown at a rapid rate in recent years. Zambrero debuted on BRW’s fastest growing franchises list in 2011 and has maintained its place on the list each year since. Zambrero now has more than 180 stores in its network and is recognised as one of Australia’s most successful franchise chains.
With a strong focus on supporting its franchisees with an easy to operate business, Zambrero recognised early on that it was critical to ensure complete systemisation across their brand to allow their franchisee partners to focus on the important things – such as driving sales, delivering great service and maximizing operational efficiency.
To that end Zambrero engaged IWS to help! Since 2010 (when Zambrero had only 5 stores), IWS has been a highly valued business support partner with Zambrero and we now support each and every one of their franchisees with our full service offering – Rostering, Time & Attendance, Payroll Processing and end to end Bookkeeping.
We provide their new franchisees with a turnkey solution, empowering them to take control of their business from the outset and provide Zambrero with peace of mind that their franchisees’ core back office functions are being managed by a team of dedicated professionals.