“IWS provide a boutique retail solution which has been very helpful in getting our brand launched in Australia. It has been great having direct access to team members who are always willing to assist and help out with urgent queries”

Anna Nguyen
(Forever 21 Australia)


Forever 21 Case Study

Forever 21

Forever 21 is one of the world’s largest fashion retailers, employing over 35,000 people and operating over 600 stores globally.

Forever 21 chose IWS to support the launch of their operations in Australia in 2014. With an intention to scale quickly, one of the reasons Forever 21 selected IWS was in recognition of our demonstrated ability to seamlessly support rapid growth via new store / location openings.

With the average Forever 21 store occupying over 3,500 square metres and employing up to 100 people, they place a huge importance on the ability to effectively and easily roster their team. Our hands on support includes training their managers on utilising our Rostering and Time & Attendance technology in an effort to ensure maximum efficiency is achieved.

We also work closely with their head office team in employing / on-boarding hundreds of new team members and continue to ensure that each and every one is managed correctly from a payroll perspective week in and week out.