“The Observatory apartment hotel, located on the waterfront at Port Macquarie on the mid north coast of New South Wales is recognised as one of Australia’s most awarded properties for business and service excellence.

IWS’s integrated rostering and payroll system has greatly improved our ability to manage our reception and rostering cost centres on a daily basis, helping us to deliver a superior level of guest services and operating efficiencies

Chris Denny

Managing Director, Southern Cross Resorts.”

“IWS have delivered on all their promises from the very start and far, far beyond our expectations.  Not once have we encountered any problems and each request (which there has been many!) has been handled extremely quick and without complications.  We are a very service focused company and it is a pleasure to deal with another organisation with such awesome service and focus.  IWS is now a key part of our operations and has streamlined our rostering and payroll, which in turn is saving our Managers valuable time and of course, money.

Marc Nieuwenhuys

Owner/Operator – Adore Tea Australia”

“I no longer have to worry about my payroll thanks to IWS. They have completely taken on the responsibility so I can focus my time on actually growing my business. I can’t say enough about their customer service! I’d recommend them to anyone”

Renato Marchegiano

Subway Franchisee – South Australia

Malvern, McGill, Hawthorn, Unley, Glenunga”

“At the end of this financial year we will be coming up to our fourth year of using your rostering and payroll services. We are just about to open our fifth Subway store and it is without hesitation that we will be using your services for that store. Undoubtedly it saves us time and money and my store managers love using the rostering software. In regard to our new store, it has enabled my Training/HR Manager to quickly determine the mix of staff he will need to employ and train so we are ready to open the doors in May 2011.

Thank you for providing this great service.

Ray Frazer

Subway Franchisee - Queensland

Beenleigh, Broadbeach, Burleigh Waters and Worongary”

“IWS has changed the way we manage our people. The online rostering system allows us to forecast labour cost and the time & attendance module ensures my team are always paid for the correct hours. Not having to worry about my payroll week in and week out frees up a heap of time and I rest easy know it is being managed by experts.

Couldn’t do it without you guys!!

Tim Holdsworth

Operations manager – Buzz Bar Cafes”